Exmark Lawn Mower Service & Support (2024)

Service & Support You Can Trust

While the Exmark Service Team spends over three months each year personally training our dealers and end-users on how to care for and repair Exmark equipment, we also utilize our 175 years of combined experience to assist from right here at the factory via phone, email or social media every weekday. We understand the importance of keeping your equipment up and running. We want you to know that we are here to do everything we can to make that happen.

Buy Parts

If you do not find what you are looking for or have questions, please contact customer service at 800.667.5296.

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Exmark Lawn Mower Service & Support (30)

Operator & Parts Manuals

Use the features below to find Exmark operator and parts manuals. If you do not find what you are looking for or have questions, please contact customer service at 800.667.5296.

Look Up Product Manuals

Hydro drive life extension program

After the engine, the most expensive components on virtually all mowers are the hydro drive units. The 'Hydro Drive Life Extension Program' was created to eliminate the concern of these items failing prematurely.

For all owners of Exmark Lazer Z E-, S- and X-Series and Radius E-, S- and X-Series zero-turn riding mowers.

Learn More

Exmark has worked closely with both Parker and Hydro Gear to enhance the long-term durability of the drive system components. The creation of the “Hydro Drive Life Extension Program” clearly communicates our confidence in the extended life of the system when the required maintenance is performed.

Dustin Schwab / Exmark

Original parts

When you need a part for your Exmark, there's only one place to go - right to the source. Exmark designs, engineers and tests our own superior OEM parts so they're guaranteed to work in perfect harmony with your machine.

Learn More

  • Service Tips
  • Operator Safety
  • Collegiate Seat Installation

Service Tips

It is easy for all of us to over complicate even the most straight-forward service and maintenance tasks. For that reason, the Exmark Service Team has put together a list of tips to help you in the day-to-day service and maintenance of your Exmark lawn and turf care equipment. Remember, if you ever have any questions or concerns, do not hesitate to contact us.

Watch all Safety Resource Videos

Operator Safety

Exmark has put together several videos to assist in the training and understanding of Exmark equipment. These videos provide an overview of the safety features and operating characteristics of the specific Exmark machine. Keep in mind, these videos are not a substitute for reading and understanding the information contained in the Operators Manual. If at any point you have a question or concern about the safety or operation of your Exmark, don’t hesitate to contact us.

Watch all Safety Resource Videos

Collegiate Seat Installation

It is easy to install a collegiate full-suspension seat on your Exmark Radius mower. Simply follow the instructions in the video to the left. Click below for more service videos including installing a collegiate seat on an Exmark Lazer Z mower. If you have any questions or concerns, contact the Exmark Customer Service department at 402-223-6375 or visit your local dealer.

Watch more service videos

Exmark Lawn Mower Service & Support (31)

Operator & Parts Manuals

Use the features below to find Exmark operator and parts manuals. If you do not find what you are looking for or have questions, please contact customer service at 800.667.5296.

Look Up Product Manuals

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    Exmark Lawn Mower Service & Support (2024)

    FAQs

    What is the life expectancy of an Exmark mower? ›

    Lazer E and S Series units from 1250 hours to 2500 hours. Lazer X Series units from 1500 hours to 2500 hours. Radius E Series units from 500 hours to 750 hours. Radius S Series units from 750 hours to 1000 hours.

    How often should you change the oil in an Exmark zero-turn mower? ›

    Sharpening/Replacing mower blades (recommended every 25 hours or seasonally) Changing the oil (recommended every 50 hours of operation or seasonally) Changing the oil filter (recommended every 100 hours of operation or seasonally)

    Are Toro and Exmark made by the same company? ›

    One question that often arises is whether Toro makes Exmark mowers or if Exmark makes Toro mowers. In fact, Toro acquired Exmark in 1997, making Exmark a subsidiary of Toro. As a result, Exmark mowers are now manufactured by Toro and are part of the Toro product lineup.

    Why does my Exmark mower blades not engage? ›

    If the PTO clutch is not getting power, if the clutch solenoid is defective, or if the clutch is worn out, the lawn mower blades will not engage. The PTO clutch is not repairable—if the clutch is defective, you must replace it.

    Is 500 hours a lot for a zero turn mower? ›

    We put on about 500 to 600 hours in one season. New2TheGreenIndustry: I would plan on a mower running 2,000 hours minimum. How long it lasts after that depends on how well it's been maintained.

    How often should a zero turn mower be serviced? ›

    Perform a complete engine tune-up at least once per year to keep your zero-turn riding mower running smoothly. The engine tune-up includes these essential steps: Clean or replace the air filter to prevent dust and debris from damaging the engine.

    Is 1000 hours a lot on a zero-turn mower? ›

    How Many Hours Should A Riding Mower Last? Most riding mowers last between 500-700 hours, although some can run for as much as 1,000 hours if cared for and maintained properly.

    Should I use synthetic oil in my zero-turn mower? ›

    When choosing lawn mower oil, use a high-quality detergent oil classified as "For Service SF, SG, SH, SJ" or higher. Do not use special additives. Synthetic oils are an acceptable oil at all temperatures. The use of synthetic oil does not alter required oil change intervals.

    How often should you change hydraulic fluid in zero-turn mower? ›

    You should replace the hydraulic fluid in your zero-turn mower after 1,200 hours of use. Difference between hydraulic fluid and hydrostatic oil?

    What's better, Exmark or Toro? ›

    As you may know, Toro and Exmark are the same company. Most of their parts are interchangeable and the Exmark Radius may have a few more features than the Toro. However, they are very similar machines and the extra monthly payment may not be worth it.

    Is Exmark made in the USA? ›

    The company began its manufacturing operation with seven employees in a garage-type building located just south of Beatrice, Nebraska. In 1983, the company relocated to its present location in the Gage County Industrial Park in Beatrice.

    How to tell if a PTO clutch is bad? ›

    The PTO clutch will not engage or disengage

    You'll need to disassemble and inspect the clutch to see what's wrong and replace parts as needed. To prevent this from happening, never slip the clutch for more than 3 seconds without allowing clutch to fully cool and check and adjust engagement torque frequently.

    Why is my lawn mower running but the blade is not spinning? ›

    If your lawnmower blades aren't spinning but you can hear that the motor is running just fine, then the problem will most likely be the drive belt. The drive belt can become worn down or broken over time, preventing the blades from turning.

    Why does my lawn mower surge when the blades are engaged? ›

    At the time that the engine starts to surge, loosen the cap and see if it smooths out. When the blades are engaged, it puts the engine under a heavy load and needs more fuel demand. There could be a restriction in the tank that is cutting off some fuel flow.

    What is the average life of a zero-turn mower? ›

    Average Life Span of a Zero-Turn Mower

    On average, zero-turn mowers can last anywhere from 5–15 years.

    Which lawn mower lasts the longest? ›

    Push or Self-Propelled: Which Runs Longer? Battery push mowers typically last about 10 minutes longer than comparable self-propelled mowers using the same battery type. That's because push mowers don't need to use their battery power for their propulsion as self-propelled mowers do.

    How long is the warranty on an Exmark mower? ›

    Purchase an Exmark Lazer Z Diesel mower with confidence by taking advantage of the protection Exmark provides for you with our five year limited warranty. Now standard on all Exmark Lazer Z Diesel mowers sold in the U.S. or Canada. For complete details, visit your local dealer.

    How often should you replace your lawn mower? ›

    On average, you can expect a heavy-duty riding mower to have a 5-year to an 8-year lifespan for residential use. For professional-grade mowers that see heavy commercial use, that lifespan is between 4 years and 5 years. The closer your mower is to those milestones, the more strongly you need to consider replacing it.

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