Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Los Angeles come from postal codes 90006, 90001, 90060, 90026, 90047, 91405, 90013 and 91331.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 269,261 ratings
Thank you!
Problems in the last 24 hours in Los Angeles, California
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Los Angeles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Spectrum
Spectrum is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Los Angeles, California
The most recent Spectrum outage reports came from the following cities:Monterey Park, Bellflower, Pico Rivera, Los Angeles, Bell, Alhambra, Compton, Burbank, South Gate, Glendale, Montebello, Inglewood, Pasadena, Huntington Park and Whittier.
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| City | Problem Type | Report Time |
|---|---|---|
 Monterey Park | Internet | |
| Bellflower | Internet | |
| Pico Rivera | Internet | |
| Los Angeles | Phone | |
| Los Angeles | Internet | |
| Los Angeles | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Los Angeles, California
Latest outage, problems and issue reports in Los Angeles and nearby locations:
- Penelope (@pnylane_) reported fromPico Rivera, California
@GetSpectrum now officially has worse service than Frontier and let me tell you... they are a nightmare. Becoming a pro at resetting my router... 😒
- Chris Kalhoon (@ChrisKalhoon) reported fromLos Angeles, California
@spectrum @GetSpectrum @Ask_Spectrum Unbelievable 💩 #customerservice getting passed around from associate to associate & now on the line for 1 hour 19 minutes to get some sort of resolution w/my service!! Great to see the $27,000 spent on services so far means squat!! #horrible
- Amanda Saenz (@TheAmandaSaenz) reported fromBurbank, California
@Ask_Spectrum CBS not working in Burbank. Had to reset box for it to work.
- S.Guarino AKA Darth Geesus (@StevieGeesus) reported fromLos Angeles, California
@Ask_Spectrum I already know it’s not specifically related to my account, it only has to do with your company unable to provide service.....ZERO to do with my account
- S.Guarino AKA Darth Geesus (@StevieGeesus) reported fromLos Angeles, California
@Ask_Spectrum Still no service
- Tiffany 🤎 (@unicorntiff) reported fromInglewood, California
@Ask_Spectrum service outage in 90301-90302
- Nick Nugent ♞ (@KRCompanion) reported fromEl Segundo, California
@StevenEdeSouza @popculturexamin @DavidHasselhoff Not entirely. Universal never had the theatrical rights to #KnightRider as per Glen's contract. Universal discovered this and tried to blackmail him into giving them the rights, instead of selling an option to TWC. 1/2
- Justin (@shappyshap1) reported fromLos Angeles, California
@GetSpectrum why is cbs and nbc down in the west hills area #Justwannawatchgolf #nbc #WGCMexicoChampionship
- Marco Cervantes (@OneOriginalMAC) reported fromHawthorne, California
@JohnLegere YES! I am looking forward to Inhome internet. Only having @ATT or @GetSpectrum as an option is rediculous. We all know ATT internet is too slow.😂🤣
- Smellmuhfart (@harlizzle) reported fromLos Angeles, California
@Ask_Spectrum Naw I was there to cancel
- Dylan Fortin âš½ (@DFort20) reported fromLos Angeles, California
@GetSpectrum is the worst, been having internet problems for over 3 weeks now with no end in sight.
- Martin Médus 💫 (@MartinMedus) reported fromLos Angeles, California
**** @GetSpectrum All. The. Way.
- Joey Schwartzman (@JSchwartzman1) reported fromLos Angeles, California
@Ask_Spectrum Yes. I’m talking about Localish, a channel seen over-the-air on KABC’s second subchannel, 7.2. You carry the channel on 1246. My issue is that when I watch it with an antenna, the picture is 16:9, with everything visible, including the network’s logo, in upper right corner.
- Marcus Kowal (@MarcusKowal) reported fromHawthorne, California
@GetSpectrum why is it that everytime I’m going to call you, I dread it and why is it that every time, you never fail to make the call as horrendous as was expected. #CustomerService #CustomerExperience
- JayJay (@jay_jayh1) reported fromLos Angeles, California
@Ask_Spectrum you guys make me miss Comcast, which is something I never thought I would say. Today I spoke with 11 different people because they could not figure out how to change my unit number to the correct unit. Yikes.
- Tanya Saracho (@TanyaSaracho) reported fromLos Angeles, California
I switched to @GetSpectrum this week and it has been the worst decision. It doesn’t work. We’ve spent more time on phone trouble shooting that watching TV. I regret this decision so much. 😔
- Chris Kalhoon (@ChrisKalhoon) reported fromLos Angeles, California
@Ask_Spectrum Doesn’t matter always happens crap service!!!! On hold now for 25 minute and NOTHING!!!!! Gotta luv the faceless corporations that care NOT!!!! Spectrum service continues to slide!!!
- David Codeglia (@DavidCodeglia) reported fromLos Angeles, California
@Ask_Spectrum DM’d you. I hope you’re not suggesting the problem is with Netflix and HBO and Hulu and Amazon and...
- Jew Papi (@Johnnyv78) reported fromLos Angeles, California
@Ask_Spectrum I need help the guy hasn’t called me for today appointment
- Michael Rosas (@818michael1976) reported fromLos Angeles, California
@GetSpectrum fix @AEWonTNT on demand S2 E2, it keeps stopping around the 25 minute mark everytime I try to watch it.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Mat Clinton (@matc) reported
@Ask_Spectrum both AppleTV app and iOS app is down right now… ALC-1002/ILC-1002. WTF is going on?? Fix this NOW!
- Jon (@JGKilo9) reported
@Ask_Spectrum Internet has been crap as well
- Nicole (@NicoleDaydreams) reported
@Ask_Spectrum No offense but over 20 people have already tweeted and thousands are having this problem. Y’all need to update your users on WHY this is happening. Nothing to do with my account!
- Carson Reed (@Carsondreed7) reported
@Ask_Spectrum is the app down?
- taylour (@taylourrrrrrr) reported
Is the Stanley cup final any good? I can't tell because @Ask_Spectrum thinks I'm not in the US anymore. **** @GetSpectrum
- Steeeeeeeven (@MLG_Stabby) reported
Cracked out in Warzone, got 5 kills off the rip with my brother and his squad and again @GetSpectrum drops my internet. I can not wait to finally move and get away from their ****** service.
- Alex Ramos (@alexramosb) reported
@Ask_Spectrum any ETA on fixing the services outage in northern San Antonio, TX? It’s been going for more than 8 hours!!
- BobNoxious (@BobNoxious123) reported
@ScottRantanen @GetSpectrum @Roku Same issue in ny on iPhone app
- Darlene Antonelli (@dsantonelli_) reported
@Ask_Spectrum My app gives me a login error (either that the "service does not exist" or that "logging in is not available" when the service in my area is out (happened a few times today). Is that normal?
- Zombiepants (how I feel) (@Panicpants85) reported
@Ask_Spectrum Already missed the first 2 periods of possibly the last game of the stanley cup finals. Your app gonna ruin the entire game or only most of it? Why am I paying money for this service when this seems to happen often? It's way more often than I ever had with @Verizon
