Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in New Albany come from postal codes 47150 and 47122.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 262,075 ratings
Thank you!
Problems in the last 24 hours in New Albany, Indiana
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Spectrum
Spectrum is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near New Albany, Floyd County, Indiana
The most recent Spectrum outage reports came from the following cities:Louisville, Jeffersonville, Prospect, New Albany, Floyds Knobs and Greenville.
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| City | Problem Type | Report Time |
|---|---|---|
 Louisville | Internet | |
| Louisville | Internet | |
| Louisville | Wi-fi | |
| Louisville | TV | |
| Louisville | Internet | |
| Louisville | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near New Albany, Indiana
Latest outage, problems and issue reports in New Albany and nearby locations:
- Patrick McIntosh (@PatrickRyan1313) reported fromCharlestown, Indiana
Well would you look at that spectrum is out again I’m about ready to cancel my bill it’s every week with you guys @GetSpectrum @Ask_Spectrum
- Conor Revell (@ConorRevell) reported fromLouisville, Kentucky
Will be getting rid of @Uverse quicker than I thought if they don’t fix their internet outage in my neighborhood (I work at home). Looking forward to switching to @Ask_Spectrum internet. Dropping cable all-together and getting a good streaming package.
- Sqweagy (@thesqweagy) reported fromClarksville, Indiana
@Ask_Spectrum fix internet in lousiville area
- Blackstar4424 (@Blackstar1131) reported fromShively, Kentucky
@Ask_Spectrum why is my internet down I need u guys to fix this problem
- Jonathon Kilhoffer (@MrKilhoffer) reported fromNewburg (historical), Kentucky
@GetSpectrum Credit where credit is due. Spectrum fixed the billing issue. It took a little longer than I expected, but it was fully resolved without me paying the incorrect bill
- AKH (@ahowe40204) reported fromLouisville, Kentucky
@Ask_Spectrum I will NEVER consider giving you guys another chance. You all are good at screwing people over with your prices and your service is sh*tty.
- Horrorcrawler Gaming (@of_howard) reported fromClarksville, Indiana
Why does Spectrum suck so bad? Internet went down, cut off in the middle of lecture, has been down all day. I have an exam tomorrow and from the way it looks is going to be down when I need to take my exam tomorrow. Thanks for being a college students nightmare@GetSpectrum
- John S ⭐️👑🕊 (@MisterDaydream1) reported fromLouisville, Kentucky
@Ask_Spectrum Stop asking me to upgrade when you can barely provide what a ridiculous price I currently pay for. No, really, **** you. 🖕🏻
- Patrick McIntosh (@PatrickRyan1313) reported fromCharlestown, Indiana
@Ask_Spectrum well would you look at that spectrum is down again smh I’m about down with this sh*tty service
- AKH (@ahowe40204) reported fromLouisville, Kentucky
Since @GetSpectrum never works with their customers and there associates are smart asses, we left them. We got @Iglou and I wish I would have switched sooner.
- Daynaaaa 🏄🏾♀️ (@x_daynaaaaaa) reported fromLouisville, Kentucky
@GetSpectrum run my folks they money back. this the 2nd cable and wifi outage this month 😐.
- Patrick McIntosh (@PatrickRyan1313) reported fromCharlestown, Indiana
@Ask_Spectrum why does our damn internet keep going out every damn week there is an outage every week what am I paying $110 for at this point... is it the outages we’re paying t for this is ridiculous this is the 3rd time within 2 weeks end it has been happening for awhile
- Mr. I Bet You Won’t (@childishtonio) reported fromLouisville, Kentucky
@Ask_Spectrum dude my Internet been down all day literally
- NICK DA BARBER™ (@Nick_Da_Barber) reported fromHeritage Creek, Kentucky
So @ATT internet in my father in law house so terrible I can’t even airdrop from my laptop to phone smh like you’ll really getting over. Time to convince him to switch to @GetSpectrum
- Kristoffer Carr (@KCarr25) reported fromLouisville, Kentucky
Had a service window of 5-6. Technician didn’t arrive until 6:52pm. Still here. I guess I may eat dinner at some point. Thanks a lot @Ask_Spectrum
- Rachel McMahan (@rcmcmahan) reported fromLouisville, Kentucky
I know people like to hate on @GetSpectrum or any service provider, but I‘ve had incredible customer service over the last 24 hours starting service & then having an issue with service.
- Sqweagy (@thesqweagy) reported fromClarksville, Indiana
@Ask_Spectrum the internet in the 47129 area code is straight trash I upgraded to 1gb and it has cause me nothing but problems
- Kristoffer Carr (@KCarr25) reported fromLouisville, Kentucky
@Ask_Spectrum Experiencing awful customer service at the moment. Internet outages for a week. One failed repair attempt. A missed window for a second repair attempt that I left work for (currently still waiting, +42 mins).
- ∂σииα (@donnschu) reported fromHeritage Creek, Kentucky
@Ask_Spectrum is there an outage in the fern creek area at the moment?
- Momma Tree (@Tree1628) reported fromNew Albany, Indiana
@Ask_Spectrum how long is this outage gonna be my internet connection has been messed up all weekend & today!! #Help
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Gigi (@g0stlcards) reported
@Ask_Spectrum internet, tv, phone out for 24+ hrs can I get an estimate time service will be restored?
- Wolfman 🐺 (@CarlosWarlock_) reported
@GetSpectrum Has to be the worst internet service I have ever had to deal with. Ive been on the phone since this morning. Ive been transferred more than 10 times and no one seems to be able to hive me service
- Tyren Roberson (@mightydior) reported
I thought @GetSpectrum internet was the worst service ever but I stand corrected @googlefiber is THEE WORST. Been going on 3 weeks with little to no service and no help at all. Yet they make sure they get their money monthly...smh Completely unacceptable
- Kurt Edwards (@CEdwardis) reported
@Ask_Spectrum alexa is down. Be prepared for people calling us.
- Nadia ✌️ (@NadiaJean) reported
@Ask_Spectrum You can help by fixing the internet but I’ve had like 10 techs in my apartment over the past 4 years and that hasn’t helped. Of course spectrum monopolized my area so there’s literally no other choice but this crappy internet.
- A (@whoeverelse420) reported
My internet is stillllll down 24 hours now @GetSpectrum
- Willis Love (@willislove) reported
@Andres_Gomez22 @GetSpectrum They got good deals; installed a fiber line, and the upfront customer service was AT&T was top-notch. All for $0. Acct Mgr and the install tech were both texting me regarding progress because they knew I was at the office. They also threw in 150.00 in Visa gift cards. Yes, perks!
- Ryan (@RyanCheersCLE) reported
@Ask_Spectrum What happened in the North Ridgeville Ohio area in the last 6 months? Constant outages and always hearing there was a “problem with the Node”. To continue to have the same issue for months at a time with no resolution is unacceptable.
- Willis Love (@willislove) reported
@Andres_Gomez22 @GetSpectrum On the flip side, I never, ever experienced bad service the entire time I've had Spectrum. AT&T just came out more affordable.
- Domenick (@domuhnick) reported
@Ask_Spectrum No I can’t. Constantly getting kicked. Can’t work. Can’t do anything. So annoying. It’s been 5 days how do you all still have no ETA of a resolution. It’s 2023 not 1990
