Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Jeffersonville come from postal codes 47130.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 262,069 ratings
Thank you!
Problems in the last 24 hours in Jeffersonville, Indiana
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Jeffersonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Spectrum
Spectrum is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Jeffersonville, Clark County, Indiana
The most recent Spectrum outage reports came from the following cities:Louisville, Jeffersonville, Prospect, New Albany and Floyds Knobs.
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| City | Problem Type | Report Time |
|---|---|---|
 Louisville | Internet | |
| Louisville | Internet | |
| Louisville | Wi-fi | |
| Louisville | TV | |
| Louisville | Internet | |
| Louisville | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Jeffersonville, Indiana
Latest outage, problems and issue reports in Jeffersonville and nearby locations:
- Sondra Miller (@smiller442) reported fromOrchard Grass Hills, Kentucky
@Ask_Spectrum no internet. No problems before we saw a spectrum truck last night, now no service....
- Pamela (@KyMacFan) reported fromJeffersontown, Kentucky
@Ask_Spectrum Please see my Tweet about the service I am getting. Our boxes are randomly going to Channel Not Available several times a day. These are new boxes. I am losing my patience with the service I am receiving.
- AKH (@ahowe40204) reported fromLouisville, Kentucky
@Ask_Spectrum I will NEVER consider giving you guys another chance. You all are good at screwing people over with your prices and your service is sh*tty.
- Natalie Schmitt (@SchmittInSchool) reported fromProspect, Kentucky
JCPS Families:Charter Communications is offering free @GetSpectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have service through Spectrum. To enroll, call 1-844-488-8395. Installation fees are waived.
- Bnolan92 (@bnolan92) reported fromMiddletown, Kentucky
@NotJKLMcClure @brandonbyrd21 @GetSpectrum They’re honestly the worst. I miss AT&T. For whatever reason they are not in this area.
- Jonathon Kilhoffer (@MrKilhoffer) reported fromNewburg (historical), Kentucky
@GetSpectrum Credit where credit is due. Spectrum fixed the billing issue. It took a little longer than I expected, but it was fully resolved without me paying the incorrect bill
- Momma Tree (@Tree1628) reported fromNew Albany, Indiana
@Ask_Spectrum how long is this outage gonna be my internet connection has been messed up all weekend & today!! #Help
- ⓈⓄⒸⒾⒶⓁ ⓇⒽⓄⓃⒹⒶ (@SocialRhonda) reported fromCreekside, Kentucky
@bluefan3891 @WHAS11 @Ask_Spectrum @SPECNewsAlbany They are offering free services to low income families who don't already have service.
- Bourbon Bitch (@VPonder) reported fromCity of Saint Matthews, Kentucky
@Ask_Spectrum Internet is down
- John S ⭐️👑🕊 (@MisterDaydream1) reported fromLouisville, Kentucky
@Ask_Spectrum Stop asking me to upgrade when you can barely provide what a ridiculous price I currently pay for. No, really, **** you. 🖕🏻
- Sondra Miller (@smiller442) reported fromOrchard Grass Hills, Kentucky
@Ask_Spectrum please help ASAP. Have teacher work to do...
- Blackstar4424 (@Blackstar1131) reported fromShively, Kentucky
@Ask_Spectrum why is my internet down I need u guys to fix this problem
- Horrorcrawler Gaming (@of_howard) reported fromClarksville, Indiana
@GetSpectrum internet is down again. Twice this week since you all "received a call from someone in our house about upgrading" even though none of us called you.
- Jack Fallot (@jfall92) reported fromNorthfield, Kentucky
@Ask_Spectrum Super disappointing and would hope for more understanding and appreciation to a loyal regular customer who has no outstanding delinquent bills.. & was hospitalized during the time trying to cancel the service but I guess it’s too much to ask for a little consideration from you
- Horrorcrawler Gaming (@of_howard) reported fromClarksville, Indiana
I'm so glad that on my days off when I have the chance to do something I want my internet doesn't work. I'm the only one on it and can't stay connected. It's gotten worse since you guys lied to us and told us someone called you to replace our router when no one did @GetSpectrum
- Hannah Krill (@hannahkrill) reported fromLouisville, Kentucky
@Ask_Spectrum hi! Wondering if there will be any improvements with internet speed during this time. I’m not using more devices than normal, and my WiFi is barely functioning. Thanks for help in advance!
- Timothy Brown (@Timbob1169) reported fromMoorland, Kentucky
@Ask_Spectrum Called 8 times...customer service reps have been pleasant and tried, service tech last week was great...issues continue...another service tech today, so we’ll see what happens now.
- NB|Airborne (@airborneisfly) reported fromFincastle, Kentucky
@KyLawn @NobunagaJohn @GetSpectrum [Never say no to Panda]
- Josh 🦊 (@mobfox_) reported fromFincastle, Kentucky
Come on @Ask_Spectrum I was in the middle of watching my show and my internet goes down ffs
- AKH (@ahowe40204) reported fromLouisville, Kentucky
Since @GetSpectrum never works with their customers and there associates are smart asses, we left them. We got @Iglou and I wish I would have switched sooner.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Pam (@paigecloirk) reported
@Ask_Spectrum installed the “new” modem, didn’t work. Support tried & failed to initiate it. Now they tell me a technician has to come out. Everything was working perfectly before the new modem! Scrapped the new one, back to the old one and everything works fine now! Seriously?
- Tierney Clouse (@TierneyClouse) reported
@GetSpectrum Would be nice to be able to use our internet. Day 22 of pure crap service and multiple techs later and still not fixed
- Mark Roberts (@Mark44Roberts) reported
@ask_spectrum huge problems with Internet and now TV the last three days... what's going on? I thought this was going to be ultra reliable?
- The Disney Beyoncé (@DomDivaDoesIt) reported
@GetSpectrum raising peoples internet prices in the mist of a pandemic when people are working from home is TRASH... and your customer service team is also trash and rude... over them, any suggestions on internet providers in Inglewood besides them because its time for a switch
- Tierney Clouse (@TierneyClouse) reported
@GetSpectrum were on day TWENTY TWO of our internet issues....got any answers for us?! 😡
- Mamba4Ever (@Moheeeeezy) reported
@Ask_Spectrum down again. Two days in a row. What gives? And no. I will not DM you my account number and address. I will, however, begin searching for alternate providers this week. Paying way too much for this inconsistent service. Smfh.
- Kia Clark (@ItzJuzMeBeingMe) reported
@Ask_Spectrum Why do you charge me so much and I have consistent interruptions??Then you can never give a time frame or actual details on what’s going on. Not to mention your customer service is horrible!! Everybody has an attitude but can never answer a simple question!!
- cherubmoe (@cherubmoe) reported
@Ask_Spectrum hi my net isn't working. can help pls
- Sean Henry (@theSVHenry) reported
.@Ask_Spectrum - terrible experience. You cut off our WiFi tonight mid @hulu program at 7:45. We have spoken to 7 people this eve because you messed up when we asked to UPGRADE! Still not correct 2.5 hrs later. Unreal incompetence. Can’t WFH or SFH tomorrow.
- rossikid46 (@rossikid46) reported
@Ask_Spectrum There’s nothing because I left you behind in the manure field. I’ll cut my left ********* off before subscribing to your service again
